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Free FedEx SmartPost shipping is available only on orders with a USA delivery address. Eligible customers must enter coupon code during checkout in order to receive free shipping. No adjustments on previous purchases. Offer is non-transferable and subject to change without notice. Not valid on international shipments.
If you purchased an item through JordanaPaige.com and are unhappy with it for any reason, please contact us within two weeks of receiving the item using our return label request form. If you will be returning the item from a U.S. address we will send you a pre-paid return label. We do not offer free returns on items being shipped from outside of the U.S. For international returns we will provide you with an RMA number and a return address.
Items must be returned in new, re-saleable condition. Jordana Paige reserves the right to refuse any merchandise returned to us damaged or not in re-saleable condition. Upon receipt of the item you will receive a full refund for the item. If you paid for shipping to receive the item, the shipping cost is not refundable.
No credit or exchange will be given to an item received without using our pre-paid FedEx label or RMA number.
Jordana Paige does not accept returns after two weeks. If it has been longer than two weeks and your item is defective, please review our warranty information.
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Phone: (408) 439-3756